Store Information

Pavo Signature is a licensed online store in the United Arab Emirates.

  • Trade License Number: CN – 6474049
  • License Issuing Authority: Department of Economic Development – Abu Dhabi
  • Registered Address: Abu Dhabi – Al Ain, Al Amerah, Villa 29, Street 6
  • Country: United Arab Emirates
  • Email: info@pavosignature.com
  • Contact Number: +971 56 565 5599

Payment Card Information (Bank Compliance)

All credit/debit cards’ details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.

https://pavosignature.com/ will not pass any debit/credit card details to third parties.

Information We Collect

We may collect the following personal information when you use our website or place an order:

  • Full name.
  • Email address.
  • Phone number.
  • Shipping and billing address.
  • Order and purchase details.
  • Payment-related information processed through approved payment service providers.
  • IP address.
  • Device and browser information.
  • Cookies and website usage information.
  • Any information you voluntarily provide to us.

How We Use Your Information

We may use your personal information for the following purposes:

  • Processing and fulfilling orders.
  • Completing payment transactions.
  • Arranging shipping and delivery.
  • Providing customer support.
  • Responding to inquiries, complaints, and requests.
  • Improving our website, products, and services.
  • Preventing fraud and unauthorized transactions.
  • Complying with legal, regulatory, accounting, and tax requirements.
  • Sending marketing offers and promotional messages after obtaining your consent where required.

Payment and Card Information

We do not store, sell, share, rent, or lease your full credit or debit card details or personally identifiable payment information on our website servers.

Online payments are processed securely through our approved payment gateway provider Telr. Your debit and credit card details are transmitted directly to Telr for payment authorization and processing. We do not pass your full card details to any other third parties.

We may receive limited payment-related information from Telr (such as transaction status, payment method type, and last four digits of the card) solely for order processing, customer support, and record-keeping purposes.

Marketing Communications

We may send you marketing offers, updates, or promotional messages only where permitted by law and after obtaining your consent where required.

You may withdraw your consent or unsubscribe from marketing messages at any time by following the unsubscribe instructions in the message or by contacting us at info@pavosignature.com.

Sharing of Information

We may share necessary personal information with trusted third parties only when required to provide our services or comply with legal obligations.

These third parties may include:

  • Payment service providers (Telr).
  • Shipping and delivery companies.
  • Website hosting and technical service providers.
  • Customer service and communication providers.
  • Legal, accounting, or professional advisers.
  • Government, regulatory, or law enforcement authorities where required by law.

We do not sell your personal data to third parties.

International Data Transfers

Some service providers may process or store personal information inside or outside the United Arab Emirates. When this occurs, we take reasonable steps to ensure that your personal information is protected in accordance with applicable legal requirements.

Cookie Policy

To ensure compliance with regulations, this website uses cookies and similar technologies. Cookies are small text files stored on your device when you visit our website.

We may use the following types of cookies:

  • Essential cookies: Required for the website to function, including shopping cart, checkout, and security features.
  • Performance and analytics cookies: Help us understand how visitors use our website so we can improve performance and user experience.
  • Functional cookies: Remember your preferences such as language selection and login session.
  • Marketing cookies: Used to deliver relevant offers where you have provided consent.

You may disable or manage cookies through your browser settings. However, some website features — including checkout and account functions — may not work properly if essential cookies are disabled.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including order processing, customer support, legal compliance, accounting, tax, dispute resolution, and fraud prevention.

Data Security

We take appropriate technical and administrative steps to ensure data privacy and security, including through various hardware and software methodologies such as secure connections (SSL/TLS), access controls, and secure payment processing through Telr.

However, no method of online transmission or electronic storage is completely secure, and we cannot guarantee the absolute security of any information that is disclosed online.

Your Rights

Subject to applicable law, you may have the right to:

  • Request access to your personal information.
  • Request correction of inaccurate or incomplete personal information.
  • Request deletion of your personal information where permitted by law.
  • Withdraw consent for marketing communications at any time.
  • Object to or request restriction of certain processing activities where permitted by law.
  • Submit a complaint regarding the handling of your personal information.

To exercise any of these rights, please contact us at info@pavosignature.com.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy policies, content, or security practices of any third-party websites. If you provide any information to such third parties, different rules regarding the collection and use of your personal information may apply. You should contact those entities directly if you have any questions about their use of the information they collect.

Children’s Privacy

Our website and products are not intended for use by persons under 18 years of age. We do not knowingly collect personal information from minors.

Changes to This Privacy Policy

We may update this Privacy Policy and our website policies from time to time to meet legal, regulatory, and business requirements. Updated versions will be posted on this page with a revised effective date. We encourage customers to review this page regularly. Material changes will be communicated through appropriate means where required by applicable law.

Sanctioned Countries

We will not trade with or provide any services to OFAC and sanctioned countries.

We do not provide trading, sales, shipping, delivery, or related services to countries sanctioned by OFAC (Office of Foreign Assets Control). Orders placed from, billed to, or intended for delivery to such countries will not be accepted or fulfilled.

Contact Us

If you have any questions, requests, or complaints regarding this Privacy Policy or the handling of your personal information, please contact us:

  • Email: info@pavosignature.com
  • Contact Number: +971 56 565 5599
  • Registered Address: Abu Dhabi – Al Ain, Al Amerah, Villa 29, Street 6, United Arab Emirates