Store Information
PAVO SIGNATURE OUD & PERFUMES (Pavo Signature) is a licensed online store in the United Arab Emirates. Pavo Signature owns, maintains, and operates this website (https://pavosignature.com) in accordance with its registered trade license.
- Trade License Number: CN – 6474049
- License Issuing Authority: Department of Economic Development – Abu Dhabi
- Registered Address: Abu Dhabi – Al Ain, Al Amerah, Villa 29, Street 6
- Country: United Arab Emirates
- Email: info@pavosignature.com
- Contact Number: +971 56 565 5599
- Tax Registration Number (TRN): Not applicable / not currently registered for VAT
Website Ownership and Bank Compliance Statements
“PAVO SIGNATURE OUD & PERFUMES” maintains the https://pavosignature.com/ Website (“Site”).
Any purchase, dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of UAE.
Visa or MasterCard debit and credit cards in AED will be accepted for payment.
The displayed price and currency at the checkout page, will be the same price and currency printed on the Transaction Receipt and the amount charged to the card will be shown in your card currency.
We will not trade with or provide any services to OFAC and sanctioned countries.
Customer using the website who are Minor /under the age of 18 shall not register as a User of the website and shall not transact on or use the website.
Cardholder must retain a copy of transaction records and https://pavosignature.com/ policies and rules.
User is responsible for maintaining the confidentiality of his account.
Country of Domicile and Governing Law
The United Arab Emirates is our country of domicile.
Any purchase, dispute, or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of the United Arab Emirates. The courts of the United Arab Emirates shall have exclusive jurisdiction to settle any dispute arising from the use of the website, purchase of products, or application of these Terms and Conditions.
Eligibility
Minors under 18 years of age may not register as users or transact on this website. By placing an order, you confirm that you are at least 18 years old and legally capable of entering into a binding contract.
We do not provide trading or services to countries sanctioned by OFAC (Office of Foreign Assets Control). Orders from such countries will not be accepted or fulfilled.
Products and Prices
All prices displayed on the website are in United Arab Emirates Dirhams (AED) unless otherwise stated. All prices displayed are final. The store is currently not charging Value Added Tax as it is not registered for VAT. If the store becomes VAT registered in the future, VAT and the Tax Registration Number will be displayed in accordance with the applicable laws of the United Arab Emirates.
The price and currency displayed at the checkout page will be the same price and currency printed on the transaction receipt. The amount charged to your payment card may be shown in your card’s billing currency, as determined by your card-issuing bank.
The store reserves the right to change prices, offers, or products at any time. This does not affect orders that have already been confirmed, unless there is an obvious error in the price or product description.
Payment Methods
We accept online payments through our secure payment gateway provider Telr. Accepted payment methods include, but are not limited to:
- Visa
- Mastercard
- Other card types supported by Telr at checkout
All online card payments are processed securely through Telr. We do not store, sell, share, rent, or lease your full credit or debit card details. Card details are transmitted securely to Telr for payment processing only.
Full details on payment confirmation (channels, timing, and payment status) are included in our Shipping and Delivery Policy.
Account Responsibility and Transaction Records
Users are responsible for maintaining the confidentiality of their account login credentials and for all activities that occur under their account.
Cardholders must retain copies of transaction records, order confirmations, and receipts and must comply with all merchant policies and rules stated on this website.
Product Disclaimer
The longevity, projection, and performance of perfumes may vary from one person to another depending on skin type, weather conditions, method of use, and storage.
Some packaging details, labels, or bottle designs may slightly differ from the images displayed on the website, without affecting the quality or authenticity of the product.
Shipping and Delivery
Shipping and delivery terms are governed by our dedicated Shipping and Delivery Policy, which forms part of these Terms and Conditions.
Returns, Refunds, and Cancellations
Return, refund, and cancellation terms are governed by our dedicated Return and Cancellation Policy, which forms part of these Terms and Conditions.
Privacy and Data Protection
Our collection and use of personal data is governed by our Privacy Policy, which forms part of these Terms and Conditions.
Intellectual Property
All rights related to the website, trademarks, logos, designs, images, content, text, and displayed products are the exclusive property of Pavo Signature.
Copying, reproducing, publishing, distributing, or using any part of the website content without prior written approval from the store is strictly prohibited.
Prohibited Use
The website may not be used for any illegal purpose, including any attempt to hack the website or its systems, introduce viruses or harmful software, or carry out any activity that may affect the security of the website or its services.
The store reserves the full right to suspend or cancel any account or order and to take appropriate legal action if any prohibited use is discovered.
Complaints and Inquiries
The customer may submit any complaint or inquiry related to an order, product, or service through the email address or contact number stated above.
The store will review complaints and respond within a reasonable period, while making reasonable efforts to resolve any dispute amicably before referring the matter to the competent authorities.
Changes to These Terms
We may update these Terms and Conditions from time to time to meet legal, regulatory, or business requirements. Updated versions will be posted on this page with a revised effective date. We encourage customers to review this page regularly. Material changes that affect your rights will be communicated through appropriate means where required by applicable law.
Language
These Terms and Conditions are provided in both Arabic and English. If there is any conflict between the two versions, the Arabic version shall prevail to the extent permitted by the laws of the United Arab Emirates.