Store Information

Pavo Signature is a licensed online store in the United Arab Emirates.

  • Trade License Number: CN – 6474049
  • License Issuing Authority: Department of Economic Development – Abu Dhabi
  • Registered Address: Abu Dhabi – Al Ain, Al Amerah, Villa 29, Street 6
  • Email: info@pavosignature.com
  • Contact Number: +97156565599

Information We Collect

We may collect the following personal information when you use our website or place an order:

  • Full name.
  • Email address.
  • Phone number.
  • Shipping and billing address.
  • Order and purchase details.
  • Payment-related information processed through approved payment service providers.
  • IP address.
  • Device and browser information.
  • Cookies and website usage information.
  • Any information you voluntarily provide to us.

How We Use Your Information

We may use your personal information for the following purposes:

  • Processing and fulfilling orders.
  • Completing payment transactions.
  • Arranging shipping and delivery.
  • Providing customer support.
  • Responding to inquiries, complaints, and requests.
  • Improving our website, products, and services.
  • Preventing fraud and unauthorized transactions.
  • Complying with legal, regulatory, accounting, and tax requirements.
  • Sending marketing offers and promotional messages after obtaining your consent.

Payment Information

We do not store full payment card details on our website. Online payments are processed securely through approved third-party payment service providers in accordance with applicable security standards.

Marketing Communications

We may send you marketing offers, updates, or promotional messages only where permitted by law and after obtaining your consent where required.

You may withdraw your consent or unsubscribe from marketing messages at any time by following the unsubscribe instructions in the message or by contacting us at info@pavosignature.com.

Sharing of Information

We may share necessary personal information with trusted third parties only when required to provide our services or comply with legal obligations.

These third parties may include:

  • Payment service providers.
  • Shipping and delivery companies.
  • Website hosting and technical service providers.
  • Customer service and communication providers.
  • Legal, accounting, or professional advisers.
  • Government, regulatory, or law enforcement authorities where required by law.

We do not sell your personal data to third parties.

International Data Transfers

Some service providers may process or store personal information inside or outside the United Arab Emirates. When this occurs, we take reasonable steps to ensure that your personal information is protected in accordance with applicable legal requirements.

Cookies

Our website may use cookies and similar technologies to improve website performance, remember user preferences, analyze website usage, and improve the customer experience.

You may disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including order processing, customer support, legal compliance, accounting, tax, dispute resolution, and fraud prevention.

Data Security

We take reasonable technical and administrative measures to protect personal information from unauthorized access, loss, misuse, alteration, disclosure, or destruction.

However, no method of online transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights

Subject to applicable law, you may have the right to:

  • Request access to your personal information.
  • Request correction of inaccurate or incomplete personal information.
  • Request deletion of your personal information where permitted by law.
  • Withdraw consent for marketing communications at any time.
  • Object to or request restriction of certain processing activities where permitted by law.
  • Submit a complaint regarding the handling of your personal information.

To exercise any of these rights, please contact us at info@pavosignature.com.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of any third-party websites.

Children’s Privacy

Our website and products are not intended for use by children. We do not knowingly collect personal information from children without appropriate consent where required by law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page. Continued use of the website after the Privacy Policy is updated means that you accept the updated version.

Contact Us

If you have any questions, requests, or complaints regarding this Privacy Policy or the handling of your personal information, please contact us using the details below:

  • Email: info@pavosignature.com
  • Contact Number: +97156565599
  • Registered Address: Abu Dhabi – Al Ain, Al Amerah, Villa 29, Street 6